The scanner complained again yesterday while finishing up another film strip.
The symptom is that the moving tray seizes and the motors whine and chatter. Usually power cycling the scanner while holding it upside down or on its end helps unstick the tray. However, this time, no such luck. Once it did finally stop complaining, the film trays are no longer loaded and recognized; they pass completely through the unit, never stopping. I think a sensor that is supposed to register the carrier must be offline.
I will speak with an FAE later today.
My first thought is to skip the film astrophotography at Calstar this year out of frustration.
I realize that this is just a temporary setback and it's better to use the film rather than waiting until next year. I can always leave it in a binder until I'm able to scan again.
The symptom is that the moving tray seizes and the motors whine and chatter. Usually power cycling the scanner while holding it upside down or on its end helps unstick the tray. However, this time, no such luck. Once it did finally stop complaining, the film trays are no longer loaded and recognized; they pass completely through the unit, never stopping. I think a sensor that is supposed to register the carrier must be offline.
I will speak with an FAE later today.
My first thought is to skip the film astrophotography at Calstar this year out of frustration.
I realize that this is just a temporary setback and it's better to use the film rather than waiting until next year. I can always leave it in a binder until I'm able to scan again.
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